Open Creates a new device every time I reJoin

Discussion in 'Join' started by adamlove, Jan 19, 2018.

  1. adamlove

    adamlove New Member

    Joined:
    Aug 4, 2016
    Messages:
    3
    Likes Received:
    0
    Hi there,

    I have had to reset my phone a few times recently, and each time I do, Join adds it as a new device. Is there a way I can make it continue on as the old device? Reason being is that there is lots of push history etc that is lost when the old instance of that device is deleted.

    Thanks for your help and love the app!

    Adam
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,479
    Likes Received:
    806
    Hi there. Unfortunately that's not possible right now, sorry! Can you add that request here so I can give it proper priority? https://joaoapps.helprace.com/ Thanks!
     
: join, device, restore

Share This Page