Solved Join on the new Nvidia Shield tv 2 wont unlock

I cant get join to unlock on my brand new Nvidia Shield tv 2.
When i install it it links to my account and i can see the shield on my other devices.
But it says that the trial period is over and i have to unlock it.
I have it unlocked on several other devices, and i guess it should unlock automaticly even on the Shield?

 

No luck with that One..

 

I am using the same account as when purchase.
See images.
There are allso some screens that i cant navigate in.
The new Shield seem to be lacking the mouse pointer support on the right stick of the controller.
And some of the screens is not navigateble with the left hand buttons (devices screen is one of them)
But still the unlocking is the primary error..
Image1 Image2 Image3 Image4 Image5 Image6 Image7
I think Image6 gives a idea of the problem.

 

I found the problem with unlock!
I was doing the sideload of JOIN wrong when i was using ES Fileesxplorer.
When i clicked the .apk file i was choosing "install" instead of "play store"
I tried it again and now with the "play store" way, and the JOIN app is now unlocked directly.
Thank you joaomgcd for your allways quick response and that you bare with us noobs and all our questions..
Now there is only the navigation problem, but that is not a big deal for me, i can now use JOIN for some onscreen notifications..

 

@joaomgcd , I just purchased the join app today and have it installed on my Nvidia shield tv now but can't seem to sign in..it finds my Google account but never goes through.. I have join on my OnePlus 3T as well.. am I doing something wrong?

 

The last message I see is "couldn't sign in, is there a valid network connection" and yes there is internet

 

I have the exact same problem. I sideloaded the join app on the Nvidia shield TV and it won't login. it simply says "couldn't sign in, is there a valid network connection? Im not sure what happened as I installed it several times in the past on a Android shield device and it always worked flawlessly. Your help on this matter would be greatly appreciated.

 

I got Version 12.5.21 (080406-189987672)

I uninstalled google play services updates and now it works! But getting errors from the Google account with the assistant not signed in and account already on devices.. but it's something with the play services

 

Thank you for the quick response. I hope this helps... The Google play services I'm using is Version 12.5.21

 

Same problem with being unable to sign in on Shield TV.

My play services version says

9.2.32-xhdpi [8] [PR] 189106691
com.android.vending

 

FYI..I installed a different version of join and managed to succefully login. In any case thanks for your help. @joaomgcd Keep up the great work, I love all your apps!!!