Open Can't receive incoming calls notification if phone is locked

Discussion in 'Join' started by Nicola Farina, Sep 7, 2018.

  1. Nicola Farina

    Nicola Farina New Member

    Joined:
    Feb 14, 2018
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    Hi there,

    the most useful (for me) feature of Join is not working since months on my Honor 9, maybe after Android 8 upgrade.

    Incoming calls notifications are not raised up If phone is locked. If I unlock the screen (password or fingerprint), Join can send notifications to my Chrome extension (with a variable lag anyway, can take 1 or 2 seconds).

    Outgoing calls notifications acting weird: sometimes sent, sometimes not. Sometimes are sent when an incoming is raised up (or viceversa).

    I suppose that there's something broken with calls notifications in general.

    The "Ring your device" feature seems works like a charm even with phone in lock status.

    And yes, I set up the energy protection feature of EMUI to not block Join app and allow it in background, even with lock screen (Tasker app too).

    Any help?
     
    Last edited: Sep 7, 2018
  2. Nicola Farina

    Nicola Farina New Member

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    Even if no answers is received (not a beauty indeed), issue seems gone with latest Honor system update.

    Just for others knowledge.
     
  3. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi. Sorry about not replying before! For some reason I didn't see the previous message! Glad it works now though! :)
     

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