Can't Fix Add alternate push method

Discussion in 'Join' started by Hayden, Jul 1, 2017.

  1. Hayden

    Hayden New Member

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    In some places (such as secure work environment) there are firewalls that do not allow the ports that Join uses.

    Could we get an alternative fallback method added that can be enabled by the user on any devices that are used behind such a firewall.

    e.g. Mighty text still gives chrome notifications over this network, I'm not sure what port or method they use to do this.

    The effect of this port being blocked is:
    - New notifications do not show on chrome extension behind the firewall.
    - Message send confirmation does not display.
    - New messages do not appear in thread in join on chrome.

    Pressing refresh manually in Join on Chrome shows all messages successfully. Perhaps the fallback could be polling every X amount of time? Not sure what the best solution is here, but please add something.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Unfortunately I don't have a way to add an alternative push method without requiring an extra subscription, sorry :( Mighty Text probably uses websockets to do that, but that's very expensive and with the one-time purchase model I have, there's no way I can afford it.. Sorry!
     
  3. Hayden

    Hayden New Member

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    In that case can you add a 'refresh every # seconds' to the chrome extension settings?
    Everything works when I manually press refresh.
    Then on autorefresh then notify if there are new items?
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    But that would put a crazy amount of stress on my servers, sorry :(
     
  5. Hayden

    Hayden New Member

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    Can we set a different port?
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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  7. Hayden

    Hayden New Member

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    Ah, OK, thanks for explaining.
    I can live without it. Great app, great developer
     
  8. joaomgcd

    joaomgcd Administrator Staff Member

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    Thanks for understanding!
     

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