Solved Deleting SMS messages

Discussion in 'Join' started by Franny Ward, Jul 10, 2017.

  1. Franny Ward

    Franny Ward New Member

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    Hello all, I cannot seem to delete any sms messages even though they were deleted from my phone, they still show up in Join. Can anyone help?
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Sorry, for now you need to disable and re-enable the Join SMS service on your Android device to make deleted messages go away. I want to make this automatic in the future but it's proving a bit challenging. Thanks for understanding
     
  3. Franny Ward

    Franny Ward New Member

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    Thank You.
     
  4. Magick72

    Magick72 New Member

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    Care to explain how to do this?
     
  5. joaomgcd

    joaomgcd Administrator Staff Member

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    Go to the Join app on your Android device -> Settings -> SMS and Phone Calls -> disable service -> enable again. Hope this helps!
     
  6. KB9JLO

    KB9JLO New Member

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    Boy this would be great if you could fix this or at least have a rescan option... Otherwise it's a great product.
     
  7. joaomgcd

    joaomgcd Administrator Staff Member

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    Sorry about that. It's just that the re-scan takes so much time on some devices with a lot of messages that I haven't found a good way to make this work yet...
     
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