Open Join doesn't send notifications from my phone to my Mac until I jog it

Discussion in 'Join' started by beeflin, Jun 25, 2017.

  1. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    What I mean by "jog" is, for example if I make a phone call, it triggers the last few hours' notifications to appear on my iMac screen. How can I find out what's stopping Join from pushing each notification to the iMac instantly? The diagnostics on both devices show no problems.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    Hi there. Is your device rooted by any chance?
     
  3. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    Yes it is. It's an HTC 10. I do use the stock ROM, haven't changed anything except rooting (and replacing the stock recovery as necessary).

    Sent from my HTC 10 using Tapatalk
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    With rooted devices the issue is almost always some third party app that's somehow "killing" or "halting" other apps. In this case maybe notifications aren't delivered to Join instantly and only when you wake up the device to save battery?
     
  5. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    It's definitely some kind of sleep-wake cycle, but wherever my apps and settings offer to save energy or kill tasks I've told them to spare Join's life... I think... I'll now check that!

    Sent from my HTC 10 using Tapatalk
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    Also, make sure to spare the notification service's life as well :) Thanks!
     
  7. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    Will do

    Sent from my HTC 10 using Tapatalk
     
  8. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    I just discovered none of my accessibility services were enabled, including Join's. No idea how they got the idea to switch off!
     
  9. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    Hmm, but that shouldn't have any effect on this... Only the notification listener has to be enabled for notifications to be sent
     
  10. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    On my phone, there's no sign of a notification system app that I can control so nothing I can do.

    Sent from my HTC 10 using Tapatalk
     
  11. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    What Android version is your phone using?
     
  12. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    Nougat 7.0
    Software number 2.41.401.3
     
  13. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    Ok, so, go to Android Settings -> Apps -> Cogwheel at the top right -> Special Access -> Notification Access and Join should be listed there. Is it enabled there? that's the service I meant :)
     
  14. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    My Settings > Apps has no cogwheel. The top right skinny hamburger control has:
    Configure apps
    Show system [i.e. show system apps]
    Sort by size
    Reset app preferences
     
  15. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    I do have "Notification access" as an item in the Sound & Notification settings.
    It shows Join and my launcher as enabled, and always has done to my knowledge.
     
  16. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    Ok. Glad you found it. :) That's the only system service that's needed related to Join for notifications to come through.
     
  17. beeflin

    beeflin New Member

    Joined:
    Apr 22, 2016
    Messages:
    14
    Likes Received:
    0
    What services are used to send notifications from Android to other devices?

    Sent from my HTC 10 using Tapatalk
     
  18. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,477
    Likes Received:
    806
    Just the one already mentioned and the ability to access the internet.
     

Share This Page