Open New phone, cant get sms going

Discussion in 'Join' started by Scott Yarbrough, Jun 11, 2018.

  1. Scott Yarbrough

    Scott Yarbrough New Member

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    Upgraded from the Pixel XL to an S9+...
    Now am getting this on my browsers:
    "
    Seems that the SMS service was not enabled for this device or that some files were not synced.

    Enabling SMS remotely now, please wait..."

    Everything appears to be setup the same as it was on the Pixel (it was working for sms)...

    I cannot find a place to 'enable' sms to the browsers (just a block device option)...

    Tried turning off sms and deleting the folder on drive, but no luck...
     
  2. Scott Yarbrough

    Scott Yarbrough New Member

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    Tried switching to a different Google account and still nothing... It feels like it's something with the setup in the new phone, but I have it (I think) setup just like the PixlXL that WAS working correctly..... :-(

    Sent from my SM-G965U using Tapatalk
     
  3. Scott Yarbrough

    Scott Yarbrough New Member

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    Another note, on the alternate Google account I'm not even getting the 'sms not enabled' message, I'm just getting nothing to do with SMS at all on the remote side.

    Also seems to be doing the same from my android tablet, so I at least don't think it's the chrome extension causing it.



    Sent from my SM-G965U using Tapatalk
     
  4. Scott Yarbrough

    Scott Yarbrough New Member

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    Really need to figure this out.. I use join for the sms all the time... I really don't want to have to use the Verizon Message+ app again :-/

    Sent from my SM-G965U using Tapatalk
     
  5. Scott Yarbrough

    Scott Yarbrough New Member

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    After a 3rd complete uninstal and reinstall, it might be working again now... I hope...

    Sent from my SM-G965U using Tapatalk
     
  6. mwrohde

    mwrohde New Member

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    You uninstalled and reinstalled Join on your phone? What about the browser extensions?

    My phone had to be factory reset and I get this same message in the browser now.
     
: sms, not enabled

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