Can't Fix Push from Chrome to shared device unreadable

Discussion in 'Join' started by Kimon, Sep 13, 2017.

  1. Kimon

    Kimon New Member

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    First, Join is an awesome app with a tremendous number of use cases! Here's my problem:
    If I push a message from my Chrome (on Windows 7) to my wife's shared Android device (Nougat), the message is unreadable, i.e., like the decryption is not occurring. Pushing a message from my wife's Android device to my computer (Chrome) works fine. I.e., can push from an Android phone to a shared computer.
    In fact, Join works perfectly fine within my devices and within my wife's devices. The only problem appears to be pushing from a Chrome extension to a shared device. Some details:
    - Using purchased Join for both my account and my wife's account.
    - Same password setup on all devices (mine and my wife's)
    - Join diagnostics show no errors
    - I deleted and re-installed the Chrome extension (but it didn't seem to "clear" any stored settings from what I can tell)
    - I unshared and re-shared my wife's phone. That didn't help either.
    Any ideas to fix it are greatly appreciated.
    Thanks,
    -Kimon
     
    Last edited: Sep 13, 2017
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi there, thanks for the post!
    Really glad you're enjoying the app :)
    Unfortunately when pushing stuff to shared devices encryption is not supported, sorry!
     
  3. Kimon

    Kimon New Member

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    Thanks for the quick reply! Is pushing to shared devices with encryption not supported for only the Chrome extension? It seems to work Android to shared Android.
    -Kimon
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Oh right, on Android I just push it without encryption, you're right. Forgot to do that in Chrome :) Thanks for reminding me!
     
  5. Ajay John

    Ajay John New Member

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    @joaomgcd As stated in your last post, could you please implement the fix where shared devices are sent unencrypted content, just like it is on the Android app?
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Yes, sorry, that's still on my todo list.
     

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