Solved Sms not working - "permission denied"

Discussion in 'Join' started by kamicausi, Mar 14, 2019.

  1. kamicausi

    kamicausi New Member

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    I just got the Samsung Galaxy S10+. I bought it home, downloaded join, and granted the app permission to view contacts, write sms, etc. When I was done, I got a tiny black bubble on the bottom center of the screen telling me that permission was denied. I went in to settings to check for app permissions and everything is indeed allowed for join.

    I tried to send an sms on the chrome extension, but the sms window is blank. The contacts page is blank.

    I did not have this issue with my prior phone and have no idea where to begin with this issue. Please help.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi there. Sorry to hear that. What happens if you run diagnostics in the Android Join app?
     
  3. kamicausi

    kamicausi New Member

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    Everything is green.
     

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  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Does it help if you go into the chrome extension > Devices Tab > Select your new device > Send An SMS Message?
     
  5. kamicausi

    kamicausi New Member

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    Actually, it has since started working. I don't know how or why, but this matter is solved. Thank you.
     

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