AutoRemote Stuck at Getting URL...

Discussion in 'AutoApps' started by Simon Mason, Dec 14, 2019.

  1. Simon Mason

    Simon Mason New Member

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    I am just setting up some Kindle Fire HD V5 tablets for touchscreens in my home automation system.
    I have AutoRemote installed - when I load it I do not get the personal URL - it just says "Getting URL..."
    I enabled the logs and nothing is showing in the logs - completely blank - says No Logs.

    Kindle is running 5.3.6.4

    Thanks for any help.
     
    Simon Mason, Dec 14, 2019
    #1
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi there. I don't think Kindle devices have Google Play Services which means that they don't have push messaging services that AutoRemote needs to make it work, sorry!
     
    joaomgcd, Dec 17, 2019
    #2
  3. Simon Mason

    Simon Mason New Member

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    Thanks for the reply. I have two other Kindles that it works fine on. I am installing Google Play on the devices and downloading AutoRemote and it is working fine. This is the first one that has done this? Is there something else I should be downloading to enable Google Play Services?
     
    Simon Mason, Dec 17, 2019
    #3
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Maybe you could start by checking if Google Play Services appears in your installed apps. Can you check that please?
     
    joaomgcd, Dec 17, 2019
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  5. Simon Mason

    Simon Mason New Member

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    Thanks - It seems like it was running fine. But I downloaded the latest app and reinstalled it and everything is working fine now.
     
    Simon Mason, Dec 18, 2019
    #5
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Great! :)
     
    joaomgcd, Dec 18, 2019
    #6
: kindle, autoremote, getting url

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