This was working perfectly until about a month ago. I've tried on 4 different machines (one brand new, fresh install of Chrome) and had the same results. I have my favorite command in the Join Settings to send an SMS. When I go the extensions shortcuts (chrome://extensions/shortcuts) to set the shortcut it will only save it to work in Chrome. Previously I had it set to Global and it worked beautifully. From any desktop and with or without Chrome open I could use the shortcut to open up Join and send a message. Please let me know if there is a way to get this to work again. Thanks
Unfortunately this is a Chrome bug. I get it too It sucks and I wish Google would fix it. I want my shortcuts back!