Open Notification count/window not updating until refresh on chrome extension

Discussion in 'Join' started by ejf071189, Aug 31, 2018.

  1. ejf071189

    ejf071189 New Member

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    For app notifications other than SMS, I'm not getting a chrome desktop notification or seeing the join icon update unless I go into the notification section of the join extension and click the refresh icon.
     
    Last edited: Sep 12, 2018
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Did you enable notifications for the apps and devices you want in the Join Android app?
     
  3. ejf071189

    ejf071189 New Member

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    Yes. Sorry, edited my original post to be more clear. Notifications still come through, I just need to click on the refresh icon within the extension before they do.

    https://i.imgur.com/We2cM3D.png
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Yes, that'll happen whether or not the app notifications are enabled :) What I meant was, did you enable them as shown here: https://joaoapps.com/join/ ?

    Enable each app and device?
     
  5. ejf071189

    ejf071189 New Member

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    Yes I have my various chrome devices enabled under "Notification Devices" and apps like FB messenger, Gogole Keep, etc. enabled uner "Notification Apps". I'm able to get the desired notifications in chrome, they just don't come up in real time (I have to refresh)
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    That's weird. Can you enable notification debugging for one of those apps and then check the logs? Thanks
     

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