Open SMS Error

Discussion in 'Join' started by s00ker, Oct 24, 2016.

  1. s00ker

    s00ker New Member

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    I am running into an error when I try to use the chrome extension for SMS on my phone.
    Error: Error downloading SMS files: [object XMLHttpRequest]

    I have switched on and off SMS and Call Services multiple times, deleted the device from the extension, and reinstalled the android app and chrome extension without results.

    Thanks,

    Theo-
     
  2. s00ker

    s00ker New Member

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    Forgot to mention that I went back to the devices tab here in Chrome, clicked on my device and selected 'Send an SMS message' and still no luck.
     
  3. joaomgcd

    joaomgcd Administrator Staff Member

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    What happens if you run diagnostics in the chrome extension? thanks
     
  4. s00ker

    s00ker New Member

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    Success on everything.
     
  5. joaomgcd

    joaomgcd Administrator Staff Member

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    Can you please right-click the SMS page -> inspect then go to the console tab and check if there are any errors there? thanks!
     
  6. paulr24

    paulr24 New Member

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    I'm experiencing the same issue so I thought I'd reply in this thread instead of creating a new one. When I right-click the SMS page -> inspect then go to the console tab here is what I see:

    Error: File doesn't exist on your google drive: contacts=:=0e48f59ce5034442af7b9c3f00a0aa63
    at Object.errorPromise (utilsobject.js:60)
    at googleDriveManager.js:59

    and

    Error: Error downloading SMS files: Error: File doesn't exist on your google drive: contacts=:=0e48f59ce5034442af7b9c3f00a0aa63
    at Object.errorPromise (utilsobject.js:60)
    at sms.js:143

    I assume this is a Google Drive sync issue? I see Join related folders/files in Drive but it looks like there may be some missing since there aren't many and they're really small.
     
  7. joaomgcd

    joaomgcd Administrator Staff Member

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