AutoVera AutoVera error authenticating

Discussion in 'AutoApps' started by James Watkins, May 11, 2019.

  1. James Watkins

    James Watkins New Member

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    I'm continuously receiving a notification stating that AutoVera is unable to login to my Vera account, yet I've checked that my username and password allows me to login successfully to https://home.getvera.com. Any reason why this is occurring? This plugin has been working fine until recently.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Can you please try using all lowercase letters for your password and see if that works?
     
  3. James Watkins

    James Watkins New Member

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    I was able to figure out what the problem was. I was doing some network upgrades in my home and didn't realize that my Vera hub was on a different subnet than my phone. Once they were back on the same subnet, the AutoVera plugin returned to normal. Sorry about that but thanks for the help anyway.
     
: AutoVera

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