AutoVera AV - Devices Not Always Remembered

Discussion in 'AutoApps' started by TomTcom, Jun 8, 2016.

  1. TomTcom

    TomTcom Member

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    Hi Joao,

    In AV, I find that every so often when I go into AV and open the devices page I'll see some of my devices that I previously had monitored with the yellow bell revert to a white bell after triggering a refresh. The reason I go in here and check for example is I didn't get a notification I had set up for a sensor. Once I re-check that device everything is fine.

    Do you know what causes this?

    No one has received any new firmware updates in a long while and this has happened on and off for for quite some time.

    There is nothing revealing in the logs to give you so I don't know if it loses it when there is a GCM key exchange or a refresh bug or something.

    Thanks
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Does this happen right away after you refresh your devices? Or does it appear to happen randomly?

    Thanks!
     
  3. TomTcom

    TomTcom Member

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    It's only randomly and I don't know the device is not being monitored till I hit the refresh and see the White bell instead of yellow.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    And if you refresh it right away after enabling it, does it turn white right away?
     
  5. TomTcom

    TomTcom Member

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    This must have happened, I didn't notice it but this was the timeframe my alerts weren't received.[​IMG]
     

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