AutoVera Cant connect autovera to veralite UI7

Discussion in 'AutoApps' started by Clmcm400, Aug 30, 2015.

  1. Clmcm400

    Clmcm400 New Member

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    I have the same error as some guy that posted on G+. I have upgraded from UI5 to UI7. I cannot add my vera to autovera for the life of me. I have tried rebooting it a ton, unassigning and reassigning it to getvera.com, changed passwords to both getvera.com and cp.mios.com, even created a new account for getvera and reassigned my hub to the new account. Also reinstalled the app many times and many reboots in between that. No matter what I try, I keep getting the same as this other guy did. I have been screwing with this for the past 6 hours... please help! I get these errors:

    Vera Data Exchange - 2015-07-03 18:02:51.503 - Inserted 0 UI5 veras
    No Category - 2015-07-03 18:02:51.498 - Inserted 0 UI5 veras
    No Category - 2015-07-03 18:02:51.495 - No lusData for device. Is not UI5
    URL - 2015-07-03 18:02:51.023 -https://fwd2.mios.com/*****/*****/35016990/data_request?id=lu_sdata&output_format=json
    No Category - 2015-07-03 18:02:51.012 - Checking if Vera is really a UI5 vera
    No Category - 2015-07-03 18:02:50.901 - Got 1 UI5 Veras.
    URL - 2015-07-03 18:02:48.212 -http://sta1.mios.com/locator_json.php?username=*****
    No Category - 2015-07-03 18:02:48.205 - Getting UI5 Veras...
    No Category - 2015-07-03 18:02:47.496 - Getting UI7 Veras...
    Vera Data Exchange - 2015-07-03 18:02:47.485 - Deleted 0 veras before refreshing
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    It seems to me that the Vera servers have not been updated yet with the information that you have updated to UI7... Can you maybe try again tomorrow? Sorry for the trouble
     
  3. Clmcm400

    Clmcm400 New Member

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    Thanks Joao. I just gave it another shot... same thing still happening. :( Any way I can force a refresh or something like that? Currently calling their tech support.

    EDIT: I just manually went to the URL that I am assuming you are parsing:

    http://sta1.mios.com/locator_json.php?username=****

    I entered my username and I see exactly where it is reporting UI5. AAAHHHH I need a way to update the mios site. Since vera is discontinuing support for that mios site, any plans to check getvera.com instead?
     
    Last edited: Aug 31, 2015
  4. Clmcm400

    Clmcm400 New Member

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    lol interesting update... don't use proper caps... :) If username was lowercase it worked... ah well glad its all working now.
     
  5. joaomgcd

    joaomgcd Administrator Staff Member

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    haah nice :) Glad you found the issue.
     

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