Open Can't connect my phone to the chrome extension

Discussion in 'Join' started by mavericknathan1, Aug 15, 2018.

  1. mavericknathan1

    mavericknathan1 New Member

    Aug 15, 2018
    Likes Received:
    Okay, so I had to reinstall Join on my phone following a factory reset but after that, when I reinstalled the chrome extension, I just couldn't get it to connect to my phone.
    The "Join on the Web" interface works but the chrome extension is unable to find my phone. I ran the diagnostic test which showed me a bunch of errors including "noauth" and asking me to check whether I had signed in with the same account or not. I tried reinstalling the chrome extension 4 times as well.
    So what do I do?[​IMG]
  2. joaomgcd

    joaomgcd Administrator Staff Member

    Feb 3, 2015
    Likes Received:
    When you install the chrome extension does it ask you to login? Are you able to send pushes to the chrome extension?

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