Open Can't get past login with Google Account screen

Discussion in 'Join' started by BDLinMI, Jun 12, 2019.

  1. BDLinMI

    BDLinMI New Member

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    Just bought the windows 10 app and trying to start the program but the sign in screen for google doesn't scroll and I can't get past the login window. I was able to press enter to get past the email address and password, but that's as far as enter will get me.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi there. Sorry for the delay. Are you still having this issue?
     
  3. flynnguy

    flynnguy New Member

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    I am not the OP but I am having a similar issue. When I visit the Join Web link, it pops up with a google account picker and I select my google account, the window closes but I then get the error 'Error: User Not Authenticated'. It looks like it's getting a 401 trying to access https://content.googleapis.com/oauth2/v2/userinfo
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Are you still having that issue? Can you maybe try clearing the cookies for the website?
     
  5. flynnguy

    flynnguy New Member

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    Removing the cookie does not seem to make a difference.
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Do you still have this issue today? Does it work in an incognito window?
     
: LOGIN, GOOGLE, WINDOWS

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