Solved Can't Install Windows 10 App

Discussion in 'Join' started by Waabajack, Jun 16, 2018.

  1. Waabajack

    Waabajack New Member

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    I just bought the Join app, and it's having issues downloading the app on my PC. Every time I try to install it I just get a message saying "Couldn't install. We'll retry shortly."

    Anyone know what's up with this?

    (6/17) Still needing help if anyone has any ideas. Tried clearing the store cache already.

    (6/20) Solved
     
    Last edited: Jun 20, 2018
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Sorry, I really have no idea. I don't control the installation process.. It's most likely an issue in windows.
     
  3. Waabajack

    Waabajack New Member

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    After several days of troubleshooting I finally got it installed on my PC. Not sure if it was a fix or just a workaround, but using a different Microsoft account to download the trial to get it installed on the PC and then going back to the account I bought it on seemed to work. Not sure why it worked this way but it did. All seems well for now.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Nice :) Glad you found your way around it!
     

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