Open Can't use Join on my android devices anymore

Discussion in 'Join' started by Marcopolox13, Jan 24, 2019.

  1. Marcopolox13

    Marcopolox13 New Member

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    Hey,
    since a few days/since I reinstalled my phone and tablet I cant register my devices to my Join account anymore.

    Since I restored the App and Data I always get the error on both devices
    "GCM ID no longer registered or invalid", normally I go to my Picture, deregister and reregister the device, that always worked in the past, but not this time.

    I already tried to clear cache and data, completely uninstalled and reinstalled from the play store(without TitanBackup), changed the Device names on Join and in the system, even changed my Android Device IDs, but I can not register both, even with just one device added I will get this error after some times.

    What's the problem and how can I fix it?

    Screenshot_20190124-165734_Join.png
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Did you maybe restore the same phone backup on 2 different phones?
     
  3. Marcopolox13

    Marcopolox13 New Member

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    Yes that could be, but I already cleared cache and data and uninstalled and reinstalled just from play store, without restoring the backup. But I can't get it to work anymore.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Yes, because you made both devices have the same device ID. Unfortunately that causes conflicts, sorry!
     
  5. Marcopolox13

    Marcopolox13 New Member

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    Yeah but how can I fix it now?

    I already tried wiping app data and reinstalling it from the play store without restoring the backup but the problem don't go.
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    It's not Join that has the same ID, it's the device itself. You need to not clone your ROM on both devices, otherwise they'll always share the same ID.
     
: error, join, gsm

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