Open Chrome Extension SMS fail

Discussion in 'Join' started by kettle, Jul 5, 2017.

  1. kettle

    kettle New Member

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    Hi Joamgcd, and if others :)

    I have a problem regarding SMS on the chrome extension. It used to work! :)
    But now when I open the SMS tab I can see the latest SMS I have recived or sent. But when I click the conversation it loads an older SMS, and the refresh icon just keeps spinning.
    Buuuut! when I open https://joinjoaomgcd.appspot.com/ and use SMS from there, it works just fine, it's a workaround but I would still like the Chrome Extension to work.
    EDIT:
    Now it doesnt even work on the website:
    https://joinjoaomgcd.appspot.com/
    Oneplus 5, 7.1.1
    App version: 1.7.2b
    Extension version: 1.7.7
    :(
    Kind regards,
    Kettle
     
    Last edited: Jul 5, 2017
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi thank you for your report!
    Can you please try this:
    On the SMS page where it fails to load, right click it -> inspect. Open the "Console" tab and check if there are any errors there.
    Thanks in advance!
     
  3. kettle

    kettle New Member

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    Here is the Error I see
    Code (Text):
    Uncaught TypeError: domContainer.deepContains is not a function
        at HTMLElement.ensureRipple (paper-ripple-behavior.html:86)
        at HTMLElement._downHandler (paper-ripple-behavior.html:62)
        at HTMLElement.handler (polymer.html:471)
        at HTMLElement.fire (polymer.html:1306)
        at Object.fire (polymer.html:802)
        at Object.fire (polymer.html:880)
        at Object.mousedown (polymer.html:870)
        at HTMLElement.handleNative (polymer.html:694)
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Thank you! Are there no other errors at all in that window?

    Also,
    Can you please try this:
    - go into Chrome
    - settings
    - extensions
    - enable developer mode
    - click on join.html
    - go to the console tab
    - go into the SMS conversation where the old messages are
    - see if anything appears in this console tab
     
  5. kettle

    kettle New Member

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    It shows the latest SMS in console window, but not in the SMS conversation window

    Thank you Sir AMAZING app and even better support! :)
     
  6. kettle

    kettle New Member

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    Now I can see my latest SMS sent in WEB but not i extension.
    I cant see the other senders SMS in WEB. Still same error with extension. Also if I have open console with extension, no new messages.
     
  7. joaomgcd

    joaomgcd Administrator Staff Member

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    thank you :) But does any error appear in the join.html console when you try to open the conversation window where you can see the old messages in the chrome extension?
     
  8. kettle

    kettle New Member

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    I get no errors
    Code (Text):
    POST status: 200
    js/sms.js:470 Selected tab from clear sms notification: sms
    I can see the senders latest SMS in list view, but not in conversation view that is showing older messages. Sorry if I keep repeating or not answering correct :/ :)
     
  9. joaomgcd

    joaomgcd Administrator Staff Member

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    No problem :)
    Just a thought: is your Google Drive space ok? Do you have plenty of room left there?
     
  10. kettle

    kettle New Member

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    Have 11GB free would say that is plenty
     
  11. joaomgcd

    joaomgcd Administrator Staff Member

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    Ok, can you please try disabling and re-enabling the SMS service in Android app -> Settings -> SMS and Phone calls and see how that works? thanks!
     
  12. kettle

    kettle New Member

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    Unfortunately that didn't work for the extension either..
     
    Last edited: Jul 10, 2017
  13. joaomgcd

    joaomgcd Administrator Staff Member

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    Ok, just thought of something else. Can you check in your Google Drive if you have more than 1 folder called "Join Files"?
     
  14. kettle

    kettle New Member

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    Only have 1 folder
     
  15. kettle

    kettle New Member

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    Okay new information to the error.
    It's only 1 conversation in the chrome extension which doesnt update.
    Other which I have tried updates but one is stuck
     
  16. joaomgcd

    joaomgcd Administrator Staff Member

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    Oh, ok, that's helpful! Do you know if that conversation has anything unique or special about it?
     
  17. kettle

    kettle New Member

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    It's a very long conversation? :)
    5268 messages
    But I also have one on 1737 no problem there.
    But the 5268 only stopped like at 5248ish
    And have the settings set to only load 50 SMS's
     
  18. drampelt

    drampelt New Member

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    I'm having the same issue with the latest SMS messages not showing in the extension and I have 6 "Join Files" folders, could that cause it? Should I delete some/all of them?
     

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