Solved Chrome Extension SMS Screen Issue

Discussion in 'Join' started by AssassinsLament, Jul 10, 2016.

  1. AssassinsLament

    AssassinsLament New Member

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    When I select my phone, and then go to the SMS and select a conversation, once inside the conversation, I can not find a way out of that screen. Even when I close the SMS screen, if I click on the Join extension icon on chrome, instead of showing the normal screen with all the devices, it goes straight into the SMS conversation that I couldn't get out of. I don't see a way to get out of that conversation at all.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    You should see a floating button with the name of the person and a back arrow on it. Are you not seeing that? Can you show me a screenshot of what you see? Thanks in advance
     
  3. AssassinsLament

    AssassinsLament New Member

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    I don't see that button or anything other than my texts. Nothing at the top nor bottom at all.
     

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  4. mchinery

    mchinery New Member

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    I am having the exact same issue with the chrome extension which is really stopping me using the extension at all. I'm on Chrome Version 52.0.2743.82 m. If I select Send a SMS Message and then select a contact there is no way to exit back to the menu and I am stuck on SMS screen.
     
  5. joaomgcd

    joaomgcd Administrator Staff Member

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    I think the trouble here is that you have zoom set for the window which makes it look that way. Can you please try setting the zoom to 100% and then try again? Sorry for the trouble
     
  6. mchinery

    mchinery New Member

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    Hi, thanks for the reply. You were right, it was the zoom level and setting it back to 100% has fixed the problem. Is there any way to fix this to account for zooming within a browser? With screen resolutions so high these days I can hardly see the screen when at 100%. Mind you I am getting old!!

    upload_2016-7-27_17-15-52.png
     
  7. joaomgcd

    joaomgcd Administrator Staff Member

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    I'll try fixing the issue with the zoom :) Glad it's ok now!
     
  8. AssassinsLament

    AssassinsLament New Member

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    Ok, the zoom level did correct the problem... but like Mchinery said, it would be great if we were able to zoom without having this issue. 20+ years in the computer field has not helped my eyes. lol
     
    Last edited: Aug 3, 2016
  9. joaomgcd

    joaomgcd Administrator Staff Member

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    Yeah, I've opened an issue here. Hopefully we can get it working. :)
     
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