AutoVoice duplicate device in autovoice remote devices

Discussion in 'AutoApps' started by CoolRaoul, Feb 17, 2016.

  1. CoolRaoul

    CoolRaoul Member

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    Hello,
    Just started using autovoice (purchased a long time ago but not much used, ant never on this specific device)
    In settings->device there are *two* instances of my phone:
    [​IMG]
    Is it normal?
     
    CoolRaoul, Feb 17, 2016
    #1
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    It is not. You do not happen to have 2 devices of the same model do you? :)
     
    joaomgcd, Feb 18, 2016
    #2
  3. CoolRaoul

    CoolRaoul Member

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    No I dont,
    Since I just started the app, I have no problem to perform a reset.
    Is a local reset sufficient or remote devices info stored elsewhere?
     
    CoolRaoul, Feb 18, 2016
    #3
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    It's server side. Sorry about that, must've been a glitch. Can you please let me know the account you used to sign-in? Maybe send it to me privately so it isn't exposed here :)
     
    joaomgcd, Feb 19, 2016
    #4
  5. CoolRaoul

    CoolRaoul Member

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    Done
     
    CoolRaoul, Feb 19, 2016
    #5
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Thank you. Can you check now please?
     
    joaomgcd, Feb 19, 2016
    #6
  7. joaomgcd

    joaomgcd Administrator Staff Member

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    Do you have an internet connection right now? can you try again?
     
    joaomgcd, Feb 19, 2016
    #7
  8. CoolRaoul

    CoolRaoul Member

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    Seem to be fixed. One single device left now.
     
    CoolRaoul, Feb 19, 2016
    #8
  9. joaomgcd

    joaomgcd Administrator Staff Member

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    great :)
     
    joaomgcd, Feb 19, 2016
    #9
: autovoice, remote, device, duplicates

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