Open Error: Error downloading SMS files

Discussion in 'Join' started by Josh, Oct 7, 2016.

  1. Josh

    Josh New Member

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    The error I get on my Join chrome plugin is "
    Error: Error downloading SMS files: Error: File doesn't exist on your google drive: lastsms=:="REDACTED"

    Make sure the SMS Service is enabled on this device in the Android App -> Settings -> SMS.
    If it is, go back to the devices tab here in Chrome, click on your device and select 'Send an SMS message' to re-select your device."

    This service used to work so well, but somehow it got screwed up. I have tried a complete reinstall of the chrome app, the android app, deleted both devices from the website, deleted the folder join created on my google drive, and nothing has worked. Can I get some help? I am not opposed to a complete reinstall again. thanks.
    The "REDACTED" numbers I can provide if someone can tell me that they are not unique to my device/computer/identity and they are required.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi, sorry for the trouble and delay in responding.

    Are you still having this error?
     
  3. holymoly

    holymoly New Member

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    Not the OP, but I am having the same issue with the same error.
    Opening "SMS Messaging" on my device yields an everlasting loading animation.
     
  4. theangnat

    theangnat New Member

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    I am seeing the same error as OP. Started two days ago.
     
  5. joaomgcd

    joaomgcd Administrator Staff Member

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    @holymoly what device do you mean exactly?

    @theangnat did you try to go back to the devices tab in Chrome, click on your device and select 'Send an SMS message' to re-select your device?
     
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