Open Error when signing in : User not authentificated (and corrupted user message)

Discussion in 'Join' started by Mncc, May 8, 2016.

  1. Mncc

    Mncc New Member

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    Hi,
    I got an error when I try to sign in with my Google account, it says "User not authentificated" and then display this message which says that my user has become corrupt. But i don't understand what i am supposed to do to fix it. I try to uninstall/reinstall the app, clear google service cache but nothing change..

    And I have a Sony Xperia M2

    EDIT : I test with an other google account and it works fine, but i want to use my first account
     
    Last edited: May 8, 2016
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Have you tried removing the user from the device and re-adding it? That's what other users have reported doing and it made it work.
     

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