Open error while send JPG photo to galaxy s8

Discussion in 'Join' started by DeepPurple, Nov 22, 2018.

  1. DeepPurple

    DeepPurple New Member

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    hello
    i have last versions of all join platforms that i been use (android, windows 10, chrome)

    today i tried to share jpg photo from my windows 10 (via the app) and get error while uploading that.
    attached the error:
    ArgumentNull_Generic
    Arg_ParamName_Name, Null_HString. For more information, visit http://go.microsoft.com/fwlink/?LinkId=623485. For more information, visit http://go.microsoft.com/fwlink/?LinkId=623485
    at SharedLibrary!<BaseAddress>+0x436be1
    at Join!<BaseAddress>+0x6ccf89
    at Join!<BaseAddress>+0x95c10f
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at SharedLibrary!<BaseAddress>+0x65496e
    at SharedLibrary!<BaseAddress>+0x4f5158
    at SharedLibrary!<BaseAddress>+0x4f54bc

    please review and assist to resolved the issue

    thanks
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Thank you for the report. How are you sharing the file exactly? Drag and drop into the app?
     
  3. DeepPurple

    DeepPurple New Member

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    nope, right click and share > join
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Thank you. Can you please try if drag and drop works?
     
  5. DeepPurple

    DeepPurple New Member

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    seems on chrome app it's working but not on windows app
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Do you get an error if you try it?
     
  7. DeepPurple

    DeepPurple New Member

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    nope
    when i try to drag and drop - i take the file move to app window and it's show red cross icon and i can drop him
     
  8. joaomgcd

    joaomgcd Administrator Staff Member

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    Any way you can show a screenshot of that? Thanks in advance
     
  9. DeepPurple

    DeepPurple New Member

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    it's difficult to catch that... :S
     
: error

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