Open Errors when installing Chrome plugin on Vivaldi browser, standalone install

Discussion in 'Join' started by mglukhov, Dec 3, 2018.

  1. mglukhov

    mglukhov New Member

    Joined:
    Nov 30, 2018
    Messages:
    4
    Likes Received:
    0
    Hello,

    This might be an obscure configuration, but I am trying to install Chrome plugin on
    1. Vivaldi browser (which is based on Chrome engine and can install plugins from Chrome store and is generally compatible with all plugins I've tried so far).
    2. Standalone type of installation (puts all files and configurations in a specific folder, almost portable install).

    What I am observing is the following:
    1. The plugin installs and goes to the authentication page. After I enter authentication, something different happens compared to the flow on Chrome installation.
    2. After that, the plugin is opening but does not show machine name and cannot send/receive messages.

    Here are the other configurations where plugin worked for me:
    1. Chrome browser (obviously).
    2. Vivaldi browser, regular type of installation.
    3. Portable Chrome installation (from portableapps.com), so I know that plugin generally works on portable installations.

    The only broken combination is Vivaldi browser, standalone installation.

    Is there any way to capture some diagnostics to understand where exactly things go wrong?

    Thanks,
    Max
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    7,210
    Likes Received:
    628
    If you go here what does it say? chrome://gcm-internals/
     
  3. mglukhov

    mglukhov New Member

    Joined:
    Nov 30, 2018
    Messages:
    4
    Likes Received:
    0
    Device Info
    Android Id [Redacted]
    User Profile Service Created true
    GCM Enabled true
    GCM Client Created true
    GCM Client State READY
    Connection Client Created true
    Connection State CONNECTED
    Last Checkin Monday, December 3, 2018 at 6:45:25 PM
    Next Checkin Wednesday, December 5, 2018 at 6:45:25 PM
    Registered App Ids com.google.android.gms,flejfacjooompmliegamfbpjjdlhokhj,flejfacjooompmliegamfbpjjdlhokhj
    Send Message Queue Size 0
    Resend Message Queue Size 0

    Check-in Log
    Time Event Details

    Connection Log
    Time Event Details

    Registration Log
    Time App Id Source Event Details

    Receive Message Log
    Time App Id From Size (bytes) Event Details

    Message Decryption Failure Log
    Time App Id Details

    Send Message Log
    Time App Id Receiver Id Msg Id Event Details
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    7,210
    Likes Received:
    628
    Hmm, that part seems ok.
    Can you please try this:
    - go into Chrome
    - settings
    - extensions
    - enable developer mode
    - click on join.html
    - go to the console tab
    - go to the chrome settings page
    - see if anything appears there in the console tab
     
  5. mglukhov

    mglukhov New Member

    Joined:
    Nov 30, 2018
    Messages:
    4
    Likes Received:
    0
    I presume you mean Vivaldi and not Chrome (sinse I have problem with Vivialdi).
    Just as I go to the console tab, even before I do anything I see following 2 errors:

    googleDriveManager.js:331 Uncaught No deviceId to get file name for
    join.js:1694 Error getting key: Server error occurred.
    handleRegIdRegistration @ join.js:1694

    After that if I open Join plugin, I see extra messages:
    Continuous: false
    devices.js:184 Unloading popup devices...
    devices.js:274 Unloading devices...
    notifications.js:272 Unloading notifications...
    js/sms.js:1094 Unloading sms...

    If I go in Join settings -> Diagnostics -> Test, I see following messages in main Join window:

    Getting account details... Success: Signed in with <redacted>@gmail.com: <redacted>
    Testing registration on Join's server...

    Then it just hangs there, no new messages in console.
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    7,210
    Likes Received:
    628
  7. mglukhov

    mglukhov New Member

    Joined:
    Nov 30, 2018
    Messages:
    4
    Likes Received:
    0
    I can open it. I see my other registered browsers and android device. When I click on either one, I can see "Push history", "Note to self" and other clickable buttons. Does Join plugin tries to write/persist some data in an unusual place/storage location?
     
  8. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    7,210
    Likes Received:
    628
    Nope. It uses local storage and standard browser database access... Did you maybe disable one of these?
     

Share This Page