Open Incoming SMS Messages & Notifications Showing In Join

Discussion in 'Join' started by mowerpower, May 15, 2016.

  1. mowerpower

    mowerpower New Member

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    My wife has a Galaxy S6 (T-Mobile) and I have a Galaxy S6 Edge (T-Mobile). For some reason when she sends me texts I don't get a notification and I can't see her message when I open the SMS tab of Join. I am wondering if this has something to do with Advanced Messaging:

    https://support.t-mobile.com/docs/DOC-23589

    I've tried following the steps above but I still can't get her incoming SMS' to notify me or show in the SMS tab. Any one else have a similar experience? Any solutions? Thanks in advance for any assistance!
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Did you enable your devices in the Android App -> Settings -> SMS -> SMS Devices?
     
  3. mowerpower

    mowerpower New Member

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    Hi, thanks for your response. I did enable the devices and I am able to see SMS messages from other devices (non T-Mobile, non-Android, non-Advanced Messaging), it's really just her device that can't communicate.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Hmm, my guess is that she's using MMS to send you messages. Can that be it?
     
  5. mowerpower

    mowerpower New Member

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    That could be it, perhaps the Advanced Messaging Service from T-Mobile converts the texts to MMS. I've noticed the same issue with group messages which are also sent as MMS so that would be a plausible explanation. Any plans to support MMS? Thanks again for your help. It's an excellent app!
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Yes, it's on my todo list :) Thank you very much!
     
  7. ikjadoon

    ikjadoon New Member

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    Thank you! Just another user chiming in for MMS/group chat support.
     
  8. Unas

    Unas New Member

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    Hello there @joaomgcd is there any update on this by chance. I seem to be having the same issue with at&t's advanced messaging on galaxy s7.

    Thanks for the great work otherwise. This app has been amazingly helpful.
     
  9. joaomgcd

    joaomgcd Administrator Staff Member

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    @Unas advanced messaging is a whole different matter :) MMS is already supported in Join. There are no APIs for advanced messaging on Android yet, sorry!
     
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  10. Unas

    Unas New Member

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    Thanks for the update. Sorry about that.
     

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