Open Join crashes on windows 10

Discussion in 'Join' started by joaoautoappsofficial, Mar 31, 2019.

  1. joaoautoappsofficial

    joaoautoappsofficial New Member

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    Hi
    I bought the program for windows 10.
    On the first try i downloaded the program and then i oppened it, then tryied to sign in and it crashed
    So I restarted my PC and then I could sign in

    The next day I opened the Join program on my PC and when I tried to sign in again it crashed again.
    Since last week I've been using the chrome extention because I can't sign in
    I've already tried to uninstall and install again but the problem presists.

    Any sugestions?

    Thank you for your attention, hope your day is going swell

    EDIT: Looks like the problem is solved, still, I have no idea what caused it nor what did solve it. One possible cause of the problem was that I had the chrome extention and now I uninstalled it.

    2nd EDIT:
    (04/04/2019)
    Windows join app keep crashing not letting me get in. I'm thinking about getting a reffund, since I haven´t got any help since I first posted
     
    Last edited: Apr 4, 2019
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Sorry for the delay. That's very unusual. Can you maybe figure out what's changing between it crashing and not crashing?
     
  3. joaoautoappsofficial

    joaoautoappsofficial New Member

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    I tried, I found nothing. If I use my pc for a long time, only hibernating it between uses, it crashes after a few days.
    But before it started crashing (logged me out and then when I try to sign in the program closes itself, and then i open it and it closes again after 2 or 3 seconds) it stoped syncronizing with my smartphone.
    Thank you
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Thanks. Sorry for the bad experience :( I'll try figuring out what it could be.
     
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