Open Join on Shield TV

Hello, I've been having trouble with signing in to Join on my Shield TV.

I've enabled it in the accessibility settings, but I can't sign in.

I can click the sign in button, it asks me to choose an account, then I accept its permissions, and it flashes "getting token" on the screen. It goes back to the "connect your devices" screen and hangs until I press the back button, and pops up an error "couldn't sign in, do you have a valid network connection", which I do.

I uninstalled/reinstalled, and rebooted the Shield and I can't get it to work.

What have I missed? Thanks!

 

You're a wizard, that's why it works for you!

I tried everything again, with the same results. Can't make it work.

 

I am having the same issue. I see a message that says getting token and then it just sits there and the screen is dim. When I back out, I see the message "couldn't sign in, do you have a valid network connection."

 

I'm also having the same exact issues with my shield. I appreciate you looking into this!

 

I'm also having the same exact issues . jast that i use a box that come with android tv operating system (Not Shield TV). also appreciate you looking into this!

 

glad to see im not the only one

 

Same problem on Xiaomi Mi Box TV (AndroidTV 6.0.1).

Wysłane z mojego A0001 przy użyciu Tapatalka

 

Hello, me too on Xiaomi Mi Box,

but i disabled automatique hour and clear cache and data on Join.

And now JOIN works.


kenny31

 

Unrelated to this issue, I reset my Shield and had to reinstall all my apps.
I had the same issue when reinstalling Join and your suggestion solved this for me as well.

thx

 

Im having this same issue. Only I have 3 of the 2017 shield tvs in my house, 2 work fine and 1 is having the same issue as everyone else here. Ive tried all the mentioned remedies except for a factory reset, any tips or ideas ? thanks