Open Join Web: No SMS found

Discussion in 'Join' started by Dzikry, Feb 19, 2020.

  1. Dzikry

    Dzikry New Member

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    The SMS service is enabled on my phone and the remote SMS feature is syncing in my phone and the chrome extension, but not Join Web.

    I've tried to disable and enable the SMS service, reinstalling Join on my phone, and even tried to access Join Web through my phone. Join Web was working for me a few days ago but it just recently failed me.
    The bottom left popup in Join Web alternates between "Last contacts not yet available..." and "Last SMSes not yet available...". I ran diagnostics on my phone and laptop through the Chrome extension too and all is fine. Google drive is also not full.

    Any idea to what might be the problem? Could it be a problem in Join Web?
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Hi. Are you still having this issue today?
     
  3. Dzikry

    Dzikry New Member

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    Hi, I am still experiencing this issue today as well. I've tried deleting the device and uninstalling Join on my phone, but to no avail.
    The Chrome extension syncs well, though.
    I really like using Join Web, so I hope this can be resolved for me soon.
     
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  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Thanks. I could reproduce the issue indeed. I'll try fixing it as soon as I can.
     
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  5. Schweitzer6

    Schweitzer6 New Member

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    Any chance you've had any progress on this? I am experiencing the same thing but didn't want to be a bother while you were on vacation.
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Not yes, sorry, but I'm working on it.
     
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  7. Riboflavin

    Riboflavin New Member

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    Thank you for your continued support. I'm also having this issue using FireFox.

    EDIT: I'm probably an idiot and forgot it doesn't work on FF, sorry it's been a while since I used the app, but have gotten back into it for work and other things.
     
    Last edited: Mar 12, 2020
  8. Schweitzer6

    Schweitzer6 New Member

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    joaomgcd, no worries. I truly appreciate it.
     
  9. uguana11

    uguana11 New Member

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    I'm looking forward to being able to use the sms function via the website at work. Thanks for your hard work!
     
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