Open Mobile screenshot

Discussion in 'Join' started by John Doe55, Jul 1, 2020.

  1. John Doe55

    John Doe55 New Member

    Joined:
    Jun 13, 2020
    Messages:
    11
    Likes Received:
    0
    Hi
    When I try to make a screenshot on my mobile Android device through my computer it gives me a standard notification on my pc saying "getting screenshot", but I don't actually receive a screenshot at all (at least not in my Desktop Join notification thingy). Any way to fix this or am I missing something?
    I also was only able to use open app a single time, this function has now also stopped working entirely.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,472
    Likes Received:
    796
    Hi. Are you able to receive pushes on your computer? For example, can you send a webpage from Join on your phone to your PC?
     
  3. John Doe55

    John Doe55 New Member

    Joined:
    Jun 13, 2020
    Messages:
    11
    Likes Received:
    0
    I can send things to my PC and have unlocked version on mobile but when I click take screenshot for Phone on the computer it says "getting screenshot" but the Screenshot doesn't show up anywhere.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,472
    Likes Received:
    796
    Thanks. And can you send other stuff from your PC to your phone too? What Android version does your phone have?
     
  5. John Doe55

    John Doe55 New Member

    Joined:
    Jun 13, 2020
    Messages:
    11
    Likes Received:
    0
    My phone is on Android 9 I believe, I can send stuff to clipboard but I can't open any apps or write in any apps.
    If it helps, I use a Xiaomi mi 9t
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,472
    Likes Received:
    796
    That makes it seem like the phone is not allowing Join to run properly.

    To make sure Join works correctly in the background check here: https://dontkillmyapp.com/?app=Join

    Hope this helps!
     
  7. John Doe55

    John Doe55 New Member

    Joined:
    Jun 13, 2020
    Messages:
    11
    Likes Received:
    0
    Edit: Opening apps sometimes works now and ringing the device and changing volumes works. When I use the "Type text in app" I just get a random string of characters instead of what I wrote, same applies to "send note to self" I can still not take a screenshot on my phone through the computer version of Join.
     
    Last edited: Jul 23, 2020
  8. joaomgcd

    joaomgcd Administrator Staff Member

    Joined:
    Feb 3, 2015
    Messages:
    9,472
    Likes Received:
    796
    Oh! That just means that the encryption key is not set the same in the Android device and in the other device :)
     
  9. John Doe55

    John Doe55 New Member

    Joined:
    Jun 13, 2020
    Messages:
    11
    Likes Received:
    0
    Everything now works that my encryption keys are both set the same but I still can't use the take screenshot option on Desktop for my phone. When I click it it says "Getting screenshot" and then nothing happens.
     
  10. John Doe55

    John Doe55 New Member

    Joined:
    Jun 13, 2020
    Messages:
    11
    Likes Received:
    0
    Honestly half of the time everything from this app just stops working for no fucking reason. I haven't been able to use Join in weeks even tho I paid money just so the app would work better. honestly wtf is this even. Writing in app doesnt work, sending clipboard from computer to phone doesnt work, Literally nothing works.
     
    Last edited: Aug 16, 2020

Share This Page