Solved No devices listed, Diagnostics -> Test does nothing

Discussion in 'Join' started by cjones26, Mar 9, 2016.

  1. cjones26

    cjones26 New Member

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    HI there, recently installed joined the Join tester program and installed the Android app as well as the Chrome extension but I am struggling trying to get anything to work. After logging into my account (tried clearing cookies on this PC, and even installing / logging into the extension on another PC) this is all I see listed under devices:

    [​IMG]

    Nothing!

    On my Android, I am logged into the same account and all diagnostics pass but it still can't seem the Chrome extension:

    [​IMG]
    When attempting to perform diagnostics via Chrome, nothing happens and the console throws an error (probably because there are no devices):

    [​IMG]

    Any way to troubleshoot this further? Thank you!
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Thanks for the report. Can you please try re-installing the chrome extension and then can you please try this:
    - go into Chrome
    - settings
    - extensions
    - enable developer mode
    - click on join.html
    - go to the console tab
    - see if anything appears there and post it here.

    Thanks!
     
  3. cjones26

    cjones26 New Member

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    Wonderful, appears my (simply awesome) corporate proxy is blocking the https://joinjoaomgcd.appspot.com address:

    upload_2016-3-16_15-22-21.png

    Let's consider this solved. My apologies for wasting your time! Very unfortunately, as I was really looking forward to testing this app.

    -cjones26
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Wow, that really sucks :( Why would they do that? Sorry that I couldn't help
     

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