Open Remote SMS option in mobile app spins

Discussion in 'Join' started by bob, Mar 15, 2018.

  1. bob

    bob New Member

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    Hi,

    I am selecting the Remote SMS option in the mobile app and not much happens. I get a mostly blank screen, with a spinning cursor. I briefly also see a message at the bottom of the screen which says "Requested SMS info for SMS and Contact info". Then it disappears and nothing else.

    What should be happening here?
     
    bob, Mar 15, 2018
    #1
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    Can you try going back to your devices, selecting one that has SMS and then hit the menu button -> Send an SMS message and see if that works? Thanks!
     
    joaomgcd, Mar 15, 2018
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  3. bob

    bob New Member

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    Yes, that works. I seem to have have no problem sending and receiving from my desktop, is just this weird behaviour on the phone app.

    Update: Ah, I see the Remote SMS has sprung into life now, in that I see a bunch of SMS thread. Thanks very much.
     
    bob, Mar 15, 2018
    #3
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Just to clarify, I was asking for you to do that on the phone app :) Does that work too?
     
    joaomgcd, Mar 15, 2018
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: join

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