Open SMS Not Syncing

Discussion in 'Join' started by matt11601, Dec 7, 2016.

  1. joaomgcd

    joaomgcd Administrator Staff Member

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    Hmm, so just to clarify, you send an SMS with Join and it doesn't appear in the Hangouts app on your Android device for you?
     
  2. matt11601

    matt11601 New Member

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    Yep exactly. The message is definitely sent because I receive a reply and it's in the Remote SMS part of Join. But it does not show in the Hangouts app.
     
  3. joaomgcd

    joaomgcd Administrator Staff Member

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    Do you maybe have another SMS app on your system where those messages show up?
     
  4. matt11601

    matt11601 New Member

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    I have another messaging app called Messages that came pre-installed on my phone. All the conversations appear correctly. Meaning, my messages typed from Chrome in join appears correctly.
     
  5. joaomgcd

    joaomgcd Administrator Staff Member

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    Maybe that app is set as the default messaging app on the system? Can that be it?
     
  6. matt11601

    matt11601 New Member

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    Thanks for the quick reply. I checked and Hangouts is the default app. Also, Messages asks me if I want to make it my default SMS app when I open it (indicated it's not the default app).
     
  7. joaomgcd

    joaomgcd Administrator Staff Member

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    Sorry, that must mean that hangouts is not reading the default SMS database for some reason :/ I really don't know why that would be. Sorry!
     
: SMS, Syncing

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