Open SMS Stops Syncing with Chrome

Discussion in 'Join' started by scootermeyer, Oct 24, 2018.

  1. scootermeyer

    scootermeyer New Member

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    A week ago, I stopped getting notifications or an updated SMS database on my Chrome extension. I'm able to temporarily fix it by going to settings > SMS and Phone Calls >and then toggling the SMS and Call Service off then back on. Then Chrome syncs with my phone and all looks well! However, it only lasts a day tops. Then I just stop receiving SMS notifications or recent texts. I've uninstalled both the extension and the app and I still get the same problem. Anyone have any ideas? It's weird that it works perfectly for a day then just randomly stops. Thanks!
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    That makes it seem like something on your phone is stopping Join from working in the background. Did you try not battery optimizing Join? :)
     
  3. scootermeyer

    scootermeyer New Member

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    Interesting. I just took Join off the battery optimization list. I'll try it out. Thanks.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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    Thank you!
     
: SMS, text, sync, chome, updates

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