Open Unable to re-add device

Discussion in 'Join' started by Syracks, Nov 6, 2017.

  1. Syracks

    Syracks New Member

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    Hello, So I did a factory reset on my phone, and I saw that there were two copies of my phone on the device list. I tried removing the old one, but I suppose I removed my new one, because I was unable to push. So I deleted the 'old phone' device and then realized I had no idea how to add the device again.

    Am I going to have to do a factory restore on my phone again to get it back? Or is there some other way to add my phone to the chrome extension device list?

    Thanks in advance.
     
  2. joaomgcd

    joaomgcd Administrator Staff Member

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    On your phone try pulling down on the device list :) Does that help?
     
  3. Syracks

    Syracks New Member

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    I can see my phone on the device list, but on my chrome extension I can't see my phone.
     
  4. joaomgcd

    joaomgcd Administrator Staff Member

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  5. lakshya rao

    lakshya rao New Member

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    actually i have same problem by my chrome was accidentally deleted and i can't see it in the link mentioned
     
  6. joaomgcd

    joaomgcd Administrator Staff Member

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    Try running diagnostics in the extension options. That should re-register Chrome.
     
  7. lakshya rao

    lakshya rao New Member

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    no it is not re-registering the device. I am using microsoft edge. I even tried changing email id but still it is not registering. please help
     
: device list

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